FanDuel Debuts Personalized Responsible Gaming Tool “My Spend
FanDuel Group has recently introduced a new responsible gaming tool called “My Spending.” It’s a personalized dashboard designed to help players track spending patterns and better manage their budget. It will be accessible on all FanDuel products, including its sportsbook, casino, fantasy, racing, and faceoff platforms.
Responsible Gaming Personalization
“My Spending” has been created to give users detailed insights into their activities. Using this tool, players can access precise data about their spending and net earnings over seven days, four weeks, or three months. The reports provided will help them better understand their habits and make more informed decisions.
Alison Kutler, Vice President, Responsible Gaming and Community Impact at FanDuel, had the following to say:
“FanDuel believes our customers should always have a budget and plan in mind when they engage with our products, and we are thrilled to introduce My Spend to help customers track their spending and manage their play. As we look to continuously raise the standard for what it means to be a responsible operator, we look forward to continuing to bring new and innovative ways support our customers.”
In addition, the My Spend dashboard encourages customers to use FanDuel’s other responsible gaming tools, including deposit limits and wager limits. The tool’s introduction follows extensive internal and external research that indicated players were interested in personalized activity insights and a deeper understanding of their own spending behavior.
To review the My Spend page, you click on the yellow Check Your Spend button on the FanDuel responsible gaming page, log into your FanDuel account, and check the data around your play.
To help launch the new tool, FanDuel is planning a new advertising campaign. Ads will be aired in English and Spanish across digital, television, and paid social platforms. They liken gambling without tracking spending to shooting basketballs in the dark.
Broadening of FanDuel’s Responsible Gaming Efforts
FanDuel has long been a leader in responsible gaming, offering various tools to help users maintain control over their gambling habits. In addition to the newly launched “My Spend” tool, FanDuel provides several other resources to support responsible gaming. These tools include:
- Player Activity Statement: Allows you to keep a running tab of your spending habits. You get to see an overview of your deposits, withdrawals, winnings, bets, and more across the life of your FanDuel account
- Deposit Limits: This lets you specify the amount of money you want to deposit into your FanDuel account daily, weekly, or monthly. Once you’ve reached the limit, you’re blocked from making any more deposits until the timeframe has elapsed.
- Wager Limits: You can specify how much money you want to wager daily, weekly, or monthly.
- Max. Wager Size Limits: You can choose how much you want to wager on a single bet by setting a maximum wager size limit.
- Time Limits: You can decide how much time you want to spend on FanDuel daily. Once set, you can only log in for the number of hours you specify. After reaching your limit, you’ll be blocked from logging in for the rest of the day.
- Take a Timeout: If you want to take a break from betting, you can set your timeout for between 3 and 365 days.
- Self-Exclusion: With self-exclusion, you can exclude yourself from gaming with FanDuel or with all of the operators in your state.
In recent months, this Flutter-owned operator has also introduced initiatives such as the Trusted Voices program to educate trusted adults on discussing gambling risks with young people. It is also expanding its partnership with Kindbridge Behavioral Health. This collaboration provides mental health services to self-excluding players in specific markets, further underscoring its commitment to harm prevention.